Privacy Policy

Urbancasa Realty Group Privacy Policy

Welcome to Urbancasa Realty Group (referred to as “Urban Casa”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website, services, and team, whether you are a property seeker, a buyer, a seller, or just browsing through our listings.

1. Who We Are

Urban Casa is a real estate company based in India offering residential property listings, site visit coordination, consultation services, and related solutions. Our website is: https://urbancasa.in.

2. Information We Collect

We collect personal information to help us provide and improve our services, respond to inquiries, and carry out real estate transactions. The information we may collect includes:

  1. Personal Identifiers: Name, phone number, email address, residential area of interest.
  2. Property Preferences: Budget, location, type of property (e.g., 2BHK, villa).
  3. Interaction Data: Inquiry forms, schedule-visit requests, newsletter sign-ups.
  4. Device Data: IP address, browser type, cookies, and pages visited on our site.

We may also collect information when you contact us via WhatsApp, social media, or other third-party platforms integrated with our services.

3. How We Use Your Information

We use the collected data to:

  1. Respond to property inquiries and provide consultation.
  2. Share property listings, project brochures, or price details. Schedule site visits or follow-up calls.
  3. Send updates via email, SMS, or WhatsApp (marketing and service-based).
  4. Improve our website experience through analytics tools.
  5. Comply with legal obligations or resolve disputes.

4. Cookies & Web Analytics

We use cookies and similar tracking technologies to enhance your browsing experience. These help us:

  1. Understand website traffic patterns.
  2. Remember user preferences during your visit.
  3. Run targeted advertisements via platforms like Google Ads or Facebook.

You can manage cookie preferences in your browser settings.

5. Information Sharing & Third Parties

We do not sell your personal data. However, we may share your information with trusted third parties, including:

  1. Real estate developers or builders, when you show interest in a specific property.
  2. CRM & marketing platforms, to follow up on inquiries and manage communication.
  3. Legal or financial service partners, in case of transaction coordination.

We ensure that any third-party partners comply with applicable data protection laws.

6. Data Security

We implement appropriate security measures to safeguard your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to:

  1. Fulfill the purposes outlined in this Privacy Policy.
  2. Provide you with requested services.
  3. Comply with legal and regulatory obligations.

You may request deletion of your data at any time by contacting us.

8. Your Rights

As per Indian data protection laws, you have the right to:

  1. Access the personal data we hold about you.
  2. Correct or update your information.
  3. Request deletion of your personal data.
  4. Opt out of marketing communications.

To exercise any of these rights, write to us at: info@urbancasa.in

9. Third-Party

Links Our website may contain links to other websites (e.g., developer pages or financing partners). We are not responsible for their privacy practices. We recommend reading their privacy policies before submitting personal information.

10. Changes to This Privacy Policy

Urban Casa may update this Privacy Policy to reflect legal, technical, or business changes. The latest version will always be available on our website. Continued use of our services implies acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us: Urban Casa Email: [Insert Email] Website: https://urbancasa.in